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  • Writer's pictureSecond Generations Landscapes

The Design And Construction Process

Updated: Jul 28, 2023



Initial Inquiry And Scope Of The Project


Once you have contacted us, we will connect for a phone conversation to understand the details of your landscape project. This phone consult will help us better understand what is currently existing at your home and what your goals are for the project. At this time, we will set up a meeting to come to location and view the property and dig deeper into the details


Visiting Your Location


Next our estimator will visit your location to learn more about your visions for the project. This is a one-hour meeting with two parts. After discussing the project with you the estimator will then take measurements of the yard, elevations of all the existing grades and take photographs to document what is currently on site. Once the meeting is complete the estimate will take 1-2 weeks depending on the complexity of the project.


Landscape Designs


Second Generation Landscapes works with several exceptional designers that can bring your vision to life. During the site visit our estimator will assess which designers would be a good fit for you. Having a design plan will help to set accurate expectations visually before you decide to move forward. Pricing and estimates become very accurate for the project as you make changes on the front-end of the process vs. through out the construction project. The design can also help you map out the project, so it feels cohesive if you are planning on doing the project in phases. Once the design has been finalized, we will provide you with an estimate.


Project Acceptance And Scheduling


Once you are ready to move forward with Second Generation Landscapes for your project, we require a deposit and signed copy of the proposal. After we receive the deposit you will be placed in our construction schedule. All of our projects are scheduled on a first come, first serve basis.


We will give you an estimated start date for your project. Please be aware that weather, access to materials, and additional work on projects in production can affect our schedule and cause changes to your timeline. We will keep you updated as these changes occur but please have realistic expectations that start dates are a moving target and we are doing our best to stay on schedule.


Prior To Your Project Start


Approximately two weeks prior to your start date we will reach out to let you know dates for the project.


The start time can still fluctuate but we will keep you in the loop. Once we start on your project we will not leave until the work is completed.


One week prior to start we will do a BC1 call to confirm the location of the utilities on the property.


Before we break ground, it is important that you remove any items from the space that will not be involved in the landscape project such as furniture, trash cans, lawn equipment etc.


One to three days prior to starting we will schedule a walk-through with the project manager and foreman for your project. In the meeting, we will cover the specifics of the job. We will reach out and let you know when the walk-through is taking place and encourage you to join at the start of the meeting so we can introduce you to your foreman.


Construction


With the walk-through completed it is time to break ground on your project. The team will be working hard to get your project completed on schedule. Our crews will be working on your project anywhere from 7:30 am – 6 pm Monday through Friday.


We will clean up each day and ensure you have access to your home for the duration of the project. Your project manager will be visiting the site once a week to check that things are going smoothly


Construction is a process and sometimes there are unforeseen circumstances that present themselves. Communication is key and if we need to make any modifications to your project, these will be discussed prior to any work being done.


If you have any questions related to the construction, please direct them to the foreman on site. If you have any other questions please reach out to your project manager directly.


Project Completion And Final Walk Through


Once the project is completed the foreman will do a final walk-through with you onsite to make sure you are happy with the results. We will also discuss ongoing, seasonal, and system maintenance to ensure your project remains beautiful.


Things To Remember


You do not need to be home during your project. The only time we will need someone home is when we setup an irrigation system or gas line and need to get inside your home for installation, but we will give you plenty of notice when that happens.


Please remember to have a plan for your pets as we will be in and out of your yard throughout the entire project. Our crew will try and secure the yard over night when possible.


If there are any parking instructions or restrictions for our crew, please let your designer/project manager know in advance.


Demolition is messy, but things will look great we promise!


Please be patient throughout the project – things are not always built in the order or the way you might assume they would be. The project will come together at the end, we promise! But please don’t hesitate to talk with your designer or the project manager if you have any questions!


Construction is not quiet! You may want to let your neighbours know that you are having landscaping done and give them a heads-up that there will be some noise throughout the project.


We can’t stress this enough, please feel free to contact us with any questions you have or if you see something that needs to be corrected.



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